Frequently Asked Questions

Where is the plug to power the diffuser ?

The plug to power the diffuser is located inside the diffuser when purchased.

How much water should I put inside the diffuser ?

Fill the container with water until it reaches the indicator. Too much water will cause the steam not to come out and can damage the diffuser.
 

How do I clean the diffuser ? 

The diffuser can be rinsed out in the sink but a simple rag or napkin can be used as well to wipe the inside. 

How often I should clean the diffuser ?

As often as you would like. We recommend cleaning the diffuser if water has been inside for over a period of time or oil residue is left inside the container. 

Can essential oils be used inside the diffuser ?

Yes. Essential oils can be used with diffuser but must be used with caution due to potency and potential physical effects. Refer to our blog on essential oil to learn more.

What is the difference between the fragrance oils and the essential oils ?

Essential oils are natural oils derived from fruits and plants through processed of steam distilled and cold compression. They can be very potent and have various uses as well as natural effects physically and mentally. Fragrance oils are chemically made oils used to replicate other scents. Tranqwool Fragrance oils are vegan friendly and has been used as ingredients in making candles, soaps and lotions. Refer to our blog to learn more. 

Can Essential oils be used on the skin ?

Essential oils can be used on the skin withe the used of a carrier oil. The natural state of the oil is normally too strong to directly on the skin. A professional should be contacted before proceeding as we are not professional giving professional advice. Refer to our blog to learn more.

Can Fragrance oils be used on the skin ?

Fragrance oils can be used on the skin with carrier oils. ( WE DO NOT RECOMMEND USING FRAGRANCE OILS ON THE SKIN . )

How much Oil can I add inside my diffuser ?

We recommend you start with 2-4 drops. Additional drops are based on size of room, location of diffuser, and run time.

Can I sleep with the diffuser on ?

Yes. Refer to our blog to learn more.